Expert Scripting Service and On-Demand Training Included with Support

Expert Scripting Service

Work directly with a dedicated StresStimulus performance testing expert assigned to your team to get your test working, resolve scripting and test configuration issues, and learn how to handle similar scenarios yourself. Get expert help with manual correlation, test parameterization, custom scripting, troubleshooting, and performance analysis, and schedule training sessions whenever your team needs them.

Much Less Time Troubleshooting Scripts

Get Your Performance Test Working Faster

When a recorded test doesn't replay correctly, transactions can fail and test results can become misleading. StresStimulus experts identify what is missing and work with your team until the test runs successfully. Expert support is available throughout the performance testing cycle, from test creation and configuration through execution, troubleshooting, and results analysis.

Scripting

Your dedicated support representative will resolve dynamic values that require additional handling during replay and configure changing test data to simulate realistic user activity with synthetic business data.

Custom Logic

Get expert guidance and implementation examples when a test requires custom logic, such as modified processing workflows or interdependent virtual users. Receive help developing an effective approach for non-trivial testing requirements.

Performance Analysis

Get help interpreting test results, identifying performance irregularities, analyzing trends and regressions, and determining what to investigate or improve in the next test run.

Integration with Your Existing Toolchain

Get expert guidance on integrating performance testing into your existing environment and connecting StresStimulus with your observability and monitoring platforms, CI/CD pipelines, and functional testing tools.

A Performance Testing Expert for Your Team

Learn by Watching Your Testing Challenges Get Resolved

Premium Support includes a dedicated performance testing consultant assigned to your team who works with you on your specific StresStimulus testing challenges. Rather than stopping at general product guidance, your representative can work directly on test-case-specific issues and explain the techniques used to resolve them.

The goal is not only to solve the immediate problem, but also to transfer practical knowledge that helps your team handle similar performance testing scenarios and challenges in the future.

Bring the Challenge

Start with a test-case problem, scripting issue, or performance-testing question.

Work with an Expert

Review the issue directly with a StresStimulus performance testing consultant.

Resolve and Learn

Get the test working and understand how to handle similar issues next time.

Let the Expert Work with the Actual Test

Share the Relevant Part of Your Test for Expert Review

When explaining a test problem by email isn't enough, Inspect My Test lets you upload the relevant part of the test, along with your questions, to the secure StresStimulus Support Repository. A load testing expert can then examine the actual test, identify the issue, and provide a targeted solution or an adjusted script that works.

Share the Test

Securely upload the relevant test material and describe the issue you want reviewed.

Expert Inspection

Your support representative examines and debugs the actual test instead of relying only on a written description.

Targeted Solution

Receive a targeted recommendation or working solution after your StresStimulus expert completes troubleshooting and identifies the cause of the issue.

Go To My Support

Real-time Support on Your Schedule

Work Through Test Issues in a Live Support Session

Schedule a support conference whenever you need one, with no predefined limit on the number of meetings. Screen sharing lets your team work collaboratively with a StresStimulus expert to resolve test configuration, scripting, and troubleshooting issues in real time.

Schedule Online

At any time, choose an available, convenient timeslot without lengthy scheduling exchanges.

Share the Screen

Work through the actual test and product configuration together in real time, while maintaining full control over what information you choose to share.

Bring Your Team

Include colleagues so the people working on the test can participate in the same support session.

Build Skills While Solving the Problem

Learn the Techniques Behind the Solution

Expert support is designed to help your team understand the solution, not just receive an answer. Your representative can explain advanced testing techniques, provide examples for custom logic, and help you learn how to diagnose similar issues in future tests.

Expert Support Can Include

  • Guidance on correlation and parameterization issues
  • Training on advanced performance-testing techniques
  • Design guidance and implementation examples for custom logic
  • Help interpreting performance results and identifying bottlenecks
  • Video answers for questions that benefit from hands-on demonstrations
  • Advice on performance-testing practices and test design.

Explore Related Topics

Auto-Correlation

See how StresStimulus automatically handles dynamic application values and reduces the amount of manual scripting required.

Learn more

Enterprise Application Performance Testing

Build performance tests for enterprise applications with demanding workflows, authentication, dynamic data, and distributed users.

Learn more

Support Options

Explore StresStimulus support resources, including documentation, direct support, live sessions, and Premium Support services.

Learn more

Get Expert Help with Your Performance Test

Evaluate StresStimulus with full support and work with our experts to get your selected application scenario running as a performance test.